Policies

Terms, privacy, cookies and accessibility. Questions go to [email protected], or [email protected] for access issues.

Terms of use

This site is operated by ExteriorMax. Using it means you accept these terms. Do not scrape, attack, or misuse the site. Quote requests and inspections are offers to talk, not a contract until both sides sign a project agreement. Disputes follow Virginia law unless federal law controls. Binding arbitration on an individual basis, except small-claims matters. Contact: 6301 Ivy Ln Suite #120, Greenbelt, MD 20770.

Privacy policy

We collect name, email, phone, zip, and project type when you request an inspection, plus standard analytics (pages, device, approximate location). We use that to schedule work, improve the site, and — if you opt in — send SMS about the appointment. Reply STOP to opt out. We do not sell personal information. We do not share mobile opt-in data with third parties for their marketing. Recruits may get hiring texts; STOP opts out. California and other state requests: email [email protected] with the subject “Privacy request.” Children under 13 are not a target audience. This site does not honor DNT signals.

Cookie policy

We use cookies and similar tools to run the site, measure traffic (including Google Analytics), and improve ads. Essential cookies keep the site working. You can block cookies in the browser; some features may degrade. Microsoft Clarity may capture session analytics. Details of current processors are available on request at [email protected].

Accessibility statement

ExteriorMax aims for WCAG 2.1 Level AA. We are partially conformant today: some media and third-party embeds may not fully meet the standard. Report barriers to [email protected]. We try to reply in 1–2 business days.